--- title: "Home" url: "https://www.epic.digital/en" --- # Home RevOps · AEO/SEO · Marketing Ops · Growth # Your company doesn't have a marketing problem. It has four operations that don't communicate with each other. The CRM has been implemented, the media is running, content is being published, and the ads are running. Each area is delivering what it promised, yet revenue remains unpredictable. What no one has built is the integration between them. That’s what EPIC sets up and operates. **In short:** EPIC Digital is a Brazilian agency that builds and runs the revenue system of B2B companies across four fronts: RevOps and HubSpot, AEO/SEO, Marketing Ops and Growth. Founded in 2016, EPIC is a HubSpot Diamond Solutions Partner and a Google Premier Partner, with more than 100 HubSpot implementations in Brazil, the United States and Europe. The work starts with a 45-minute diagnostic that shows which front to fix first. [Let's grow](https://www.epic.digital/contato) [View the four fronts](#frentes) 45 minutes with your team and your data. If it’s a good fit, we’ll let you know. If not, we’ll point you in the right direction. HubSpot Diamond Partner Google Premier Partner 0 implementations · 0 operational São Paulo and Orlando Who Trusts EPIC Comerc Energia Ntiva iFood ClearSale What we see in almost every operation ## B2B marketing almost never breaks in the part. Breaks at the joints. The media delivers leads. The CRM is up and running. The content is published. Each channel fulfills its part of the contract, yet revenue remains unpredictable. The reason is tedious and almost never comes up in meetings: the channels were purchased at different times, from different vendors, with different definitions of what counts as a good lead. EPIC isn’t just about fine-tuning; it’s about building the foundation on which the four pillars work together: a data model, a definition of “ready,” and reporting. It takes an extra month at the start. But it pays for itself in every month that follows. - The report doesn't match the pipeline. Marketing gives one number, sales gives another, and the meeting turns into an audit. - The lead comes from an unknown source. The media generates leads, CRM receives them, and no one can say which campaign paid for that contract. - The content that the AI cites is not the same as what the commercial uses. Two collections, two messages, zero clutter. How We Put It Together ## Order matters more than scope. You can build just one face. You can't skip the foundation and expect the upper layer to support the weight. 01 Foundation Data model, CRM, lifecycle, and governance. Without these, everything mentioned above is just opinion. 02 Operation Process, cadence, owner per delivery, and definition of “complete.” That’s what keeps the foundation clean after go-live. 03 Demand Media, campaigns, and content based on reliable data, tracked all the way through to the closed deal—not just to the click. 04 Visibility The new layer: being referenced by AIs that already respond to your buyer before they even reach out to you. It includes Commerce Layer™, EPIC’s infrastructure for autonomous agents. You're hitting a sore spot. We'll tell you which one. What EPIC Does ## Four fronts. One foundation. One reporting structure. RevOps & HubSpot ## The CRM that sales reps trust and executives can understand. A poorly implemented HubSpot is an expensive mistake: a messy pipeline, automation that no one can explain, and reports that don’t add up. EPIC lays the groundwork and operates the system to ensure it remains reliable after go-live. RevOps & HubSpot 01 What's included - Implementation and Migration - Data Architecture - Pipelines with SLAs - Executive Dashboards - Paper-based training How It Begins Based on the HubSpot portal audit. Test More than 100 HubSpot implementations delivered in Brazil, the United States, and Europe. [View case studies](https://www.epic.digital/cases) AEO/SEO ## The response that AI is already giving your client. Will it mention you? B2B buyers create a shortlist using ChatGPT, Gemini, and Google AI before making any clicks. Gartner projects that by 2028, 90% of B2B purchases will go through an agent. AEO is the discipline of being part of that solution. AEO/SEO 02 What's included - Citation Diagnosis by Engine - AEO First Content - Collection Refresh - Technical SEO - Commerce Layer™ How It Begins Based on the AEO diagnosis. Test 8.3x higher conversion rate for visitors who arrive via an AI response. [View the AEO page](https://www.epic.digital/aeo) Marketing Operations & Content ## A strategy that turns into results, every week. A strategy without execution is just a slide. EPIC lays the foundation for the brand and keeps the machine running: calendar, production, publication, and reporting, with a clear definition of “ready” for each piece. It’s your entire marketing team—or senior-level reinforcement for your existing team. Marketing Operations & Content 03 What's included - Positioning and Messaging - Design system - Executive Thought Leadership - Organic social media - Email and LPs How It Begins For the founding sprint. Test Scheduling, production, and reporting all in the same system—not in three different spreadsheets. [View EPIC Insights](#) Growth & Paid Media ## Demand that can be predicted, measured right down to the revenue. Boosting a post isn’t a media strategy. EPIC designs the offer, builds the funnel, runs the media campaign, and tracks results all the way to the closed deal in the CRM, because media is only effective when those numbers translate into revenue. Growth & Paid Media 04 What's included - Demand generation - Campaigns and lead magnets - Google, Meta, and LinkedIn - ABM - CRO and assignment How It Begins Through the funnel and media audit. Test 500% cumulative ROI on paid media, measured through the close of the deal (Ntiva). [View the Ntiva case study](https://www.epic.digital/cases) Evidence, not an adjective ## Amounts that we agree to be billed for. 0 HubSpot Implementations Delivered 0 Ten years in operation: Brazil, the U.S., and Europe 0 Higher conversion rates for visitors arriving via AI responses 0 Cumulative ROI on paid media (Ntiva) Each figure is measured against the client's actual baseline, not against the market average. Featured Case Study · Ntiva · United States ## Demand generation that is no longer dependent on a good salesperson. Ntiva had volume but lacked predictability: each quarter started from scratch, and the results varied depending on who was on the team. EPIC rebuilt the data foundation, redesigned the sales funnel, and began measuring media performance all the way through to the closed deal. The results began to accumulate rather than start over from scratch. EPIC isn't just there to collect a paycheck. If we succeed, they succeed too —and we can feel that mindset every day. I trust them and their opinions. **Shannon Delmarle**Marketing Director - Ntiva +539%Cumulative ROI from media 27%Year-over-year organic growth [Read the case study](https://www.epic.digital/cases) Ntiva Stories of Growth Operations rebuilt around governance and automation. Same team, 3× the output. [+294%]in capacity over 12 months [Read the story](https://www.epic.digital/cases) Multi-year partnership featuring public testimonials from the Director and VP. [13 years old]of ongoing partnership [Read the story](https://www.epic.digital/cases) Flagship case. Same team, governed architecture, compounding output. +539%Cumulative ROI from media +27%Organic year-over-year growth, sustained for 3 years [Read the story](https://www.epic.digital/cases) Verified on HubSpot ## In the words of the person doing the hiring. Today, EPIC functions as an extension of our team. They provide us with flexibility, clear communication, agility—and most importantly, a willingness to take risks alongside us. The positive feedback is unanimous, not only internally but also from other vendors with whom EPIC is in constant contact. We have a true, long-term business partner. **Senior Director of Marketing** ClearSale Latin America · Partner since 2013 EPIC stands out for its results-driven approach, without compromising on deadlines or budgets. As the person directly responsible for ClearSale’s international business unit, I recommend EPIC without hesitation. We set the standard for the number of leads generated through our digital efforts—a direct result of the work done by Fabio and his team. **Executive Vice President** ClearSale North America We faced a major challenge in delivering the platform launch project. With the architecture implemented by EPIC, we were able not only to deliver the expected scope but also to create a series of solutions to meet business needs. EPIC has become the first point of contact for all operational decisions. **Chief Technology Officer** I Am Vagalume EPIC is, by far, the best partner I’ve ever had. Their service is impeccable, and their empathy for the challenges you face as a client is remarkable. They’re a partner that doesn’t put up roadblocks to getting things done, but rather is committed to working with you to find a solution. I feel comfortable and have a lot of confidence in their work. **Marketing Manager** Comerc Energia [View all testimonials on HubSpot](https://app.hubspot.com/marketplace/2530812/solutions/epic-digital) How We Work ## The same pattern across the board. Sprint with an owner Biweekly deliveries, a visible backlog, one person in charge of each feature. You know what’s in progress without having to ask. Definition of "done" Every item goes through a checklist before it reaches you. A review is for making decisions, not for finding mistakes. AI first, human decision-making Agents and automation where scale is possible. Strategy, voice, and decision-making always involve people. Powered by AI. Governed by humans. The number that the board reads Monthly reports detailing what changed, why it changed, and what we’re going to do about it. No vanity metrics. [Learn About EPIC](https://www.epic.digital/quem-somos) Who runs the operation? ## A small team that makes epic things happen. EPIC isn't the largest agency in the world, nor does it aspire to be. We rely on our senior staff and expertise—people who work with the account on a day-to-day basis, not just during renewal meetings. Fabio Munhoz [](https://www.linkedin.com/in/fabiomunhoz/) **Fabio Munhoz** Founder and CEO 6db48287-9026-4417-92a0-74c2d122c107 [](https://www.linkedin.com/in/paloma-perachini-043954183/) **Paloma Perachini** Founder and Chief Legal Officer Patrícia Miranda [](https://www.linkedin.com/in/patricia-miranda/) **Patrícia Miranda** HubSpot Services & RevOps Jeferson Venancio [](https://www.linkedin.com/in/jefersonvenancio/) **Jeferson Venancio** Growth & Paid Media Patrícia and Rafael06815 [](#https://www.linkedin.com/in/rafael-lima-8586ba155/) **Rafael Lima** Marketing Operations d91eae8c-d2bd-42f0-ba95-4ebd4a4e90be_large [](https://www.linkedin.com/in/douglas-rodrigues-37361a31/) **Douglas Rodrigues** Tech Lead Luciano Scheffer [](https://www.linkedin.com/in/luciano-scheffer-387aaa45/) **Luciano Scheffer** Design Lead lais-profile-1 [](https://www.linkedin.com/in/laismacedo/) **Laís Macedo** Customer Service and CS [Meet our entire team](https://www.epic.digital/quem-somos) EPIC Insights ## What we're learning right now. ### [Official announcement: The partnership between EPIC Digital and Duo&Co has ended](https://www.epic.digital/en/blog/official-announcement-epic-digital-and-duoampco-partnership-terminated) news EPIC Digital is publicly clarifying the history and current status of its relationship with Duo&Co Agency. E Epic · 14 Jun 2026 ### [How AI Drives Business Efficiency and Innovation](https://www.epic.digital/en/blog/how-ai-can-empower-business-success) Explores how AI boosts business efficiency, decision-making, and competitive edge. Fabio Munhoz Fabio Munhoz · 09 Oct 2025 ### [Maximize Sales Efficiency with HubSpot Meeting Notetaker](https://www.epic.digital/en/blog/maximize-sales-efficiency-with-hubspot-meeting-notetaker) Hubspot Updates What is it? Admins can enable HubSpot Meeting Notetaker to automatically record, transcribe, and store sales ... E Epic · 28 Jul 2025 ## Frequently Asked Questions What does EPIC Digital do? EPIC is a Brazilian RevOps and Marketing Ops agency, founded in 2016, that builds and operates revenue systems for B2B companies. It operates across four integrated areas—RevOps & HubSpot, AEO/SEO, Marketing Ops & Content, and Growth & Paid Media—with more than 100 HubSpot implementations delivered in Brazil, the United States, and Europe. It is a HubSpot Diamond Partner and a Google Premier Partner. Does EPIC replace my marketing team or reinforce what’s already in place? Both. EPIC acts as the entire marketing team for those who lack an in-house structure, and as senior support for those who already have a team but need a foundation, a process, or a specific initiative up and running with a dedicated owner. How does EPIC decide where we start? By identifying the layer that’s holding the others back. A 45-minute assessment examines how the operation runs today and pinpoints whether the bottleneck lies in the system, the process, demand, or visibility. You tackle the problem head-on—not with a one-size-fits-all solution. What sets EPIC apart from other HubSpot agencies? EPIC handles both data foundation and marketing execution in-house, and is accountable for the final results. In addition, it has built Commerce Layer™, the infrastructure that enables autonomous AI agents to discover, evaluate, and transact with the client’s website. It’s the layer that almost no agency is delivering today. What kind of companies does EPIC serve? Mid-market and enterprise B2B companies that already have revenue and a sales team, and whose bottleneck is operations—not product validation. Clients range from companies with a lean marketing team to organizations with multiple business units managed within the same CRM. What changes in the first month with EPIC? The first month is all about laying the foundation: auditing the operation, defining who is responsible for each area, establishing a data model, and creating a reporting system that the executive team can understand. It takes an extra month at the beginning, but that time pays off in predictability in the months that follow. Next step ## Schedule a diagnostic appointment. We listen to how the operation is running today, pinpoint where the leak is, and identify which issue to address first. If it makes sense, we propose a scope. If not, we suggest the most likely course of action. [Let's grow](https://www.epic.digital/contato) [View the case studies](https://www.epic.digital/cases) Diagnostics are available only to qualified candidates. After you submit the form, we’ll get back to you within one business day with a proposed time slot or other instructions.